Commonly asked questions…
What’s your service area?
We work in the greater Atlanta area and the surrounding communities, including: Acworth, Adairsville, Canton, Cartersville, Euharlee, Kennesaw, Marietta, Powder Springs, Rockmart, Roswell, Rydal, Sandy Springs, Taylorsville, Towne Lake, Vinings, White, Woodstock.
Here’s a map of the area we service.
How quickly can you come help me?
Most of the time, if you call in the morning, we’ll get to you during the same day. But if not the same day, then always within 24 hours.
Are you on time? Really?
Yes. We actually come to you at the time we promise to be there.
Of course, we can’t be accurate to the minute because of the nature of our work. But we estimate the time we’ll be there with a +/-15 minute range—and we stick to it. If something surprising happens, and we can’t stick to the original estimation, we’ll call you immediately.
How does your 100% satisfaction guarantee work?
If you aren’t happy with our work (and you have two years to decide if you are happy), we come and fix whatever isn’t right.
Even if we need to reinstall a system or do other work like that, you get it free.
And if we can’t make things right, we buy back the system and refund your whole payment.