…like save your life and fund a family vacation
Your air conditioning and heating system is the hardest-working part of your house. Or at least it should be.
It’s responsible for a lot more than temperature—and most A/C systems can’t even handle that well. It’s so rare to have good air conditioning that some people even believe that you should expect your house to be uncomfortably hot during summer or cold during winter.
Many people also think that uneven temperatures in different rooms, humidity, and damp air are “normal.” Well, they’re not. Those are all signs of your A/C not doing its job.
Poor air conditioning and heating systems also contribute to thousands of deaths every year.
Here’s what you should expect your air conditioning and heating system to do. And when it does all this, you can’t believe you’ve ever lived without real A/C.
1. Keep the right temperature automatically
All you need to do is set the thermostat, and the system will get the temperature right.
One of the clearest issues of poor air conditioning and heating systems is their inability to keep the temperature right. It’s their most obvious job, but still they can’t deal with hot days and cold nights.
Trouble sleeping is the most common issue people run into year after year. And many people just settle for complaining about how poorly they slept because of temperature and think they can’t easily change it.
During summer you struggle to sleep well because your body rightfully thinks it’s in danger. If your body temperature gets up to 104°F, you’re very close to death (that’s why it’s often so difficult to sleep when you have a fever). As soon as your body temperature starts to rise, your body will try to keep you awake, so you can do something about the heat before it’s too late.
But as you might know, there isn’t much you can do to cool down when your home is just too hot. Of course, if your A/C did its job, heat wouldn’t be an issue.
During the winter, coldness is the issue. The heating system struggles to keep the house warm enough to be comfortable.
And just like when you get hot, your body sees any drop of temperature as an immediate threat and won’t let you sleep.
Extra blankets might help you get to sleep, but they might later wake you up because you get too hot. And waking up to a cold house isn’t a great feeling no matter how well you sleep.
2. Keep even temperature in every room
In many households, one room becomes the “family room” during summer. It’s not because people would like the room. It’s because that one room is the only one where the temperature is at least a little cooler than elsewhere.
Uneven temperatures mean there’s a design flaw or technical issue in your A/C system. When done right, every room in your home is comfortable.
“Load calculations,” ductwork measurements, and other similar steps in the system design process are necessary. Without them no one can know what kind of air conditioner or heater works in your house.
Still, we haven’t heard of any other company in the Atlanta area doing those tests before selling a new system. Worst case is that the new equipment won’t improve comfort at all because other issues weren’t considered.
We never plan (or sell) new systems without doing the proper groundwork. So, for example, our customers never buy an unnecessarily large air conditioner that would be expensive to run and dry the indoor air uncomfortably.
3. Control the humidity for comfort and to avoid hidden mold growth
A poor A/C system will make your house either too dry or too humid.
Dryness causes all sorts of annoyances like itchy eyes, dry skin, and sore throat. If your house is too dry for a longer time (like during winter), it can increase the risk of catching a cold, flu, and other infections. And it can make infections last longer, too.
As a side note, using humidifiers to counteract dryness caused by poor air conditioning isn’t a good idea. The warm, humid inside of a humidifier is a breeding ground for bacteria and fungi. So, the moisture it emits isn’t just water. It’s toxic mist, which you breathe in. It’s no surprise humidifiers are linked to all sorts of lung problems and asthma.
On the other hand, excessive humidity is even worse than dryness. Humidity is naturally high during summer, and if it gets in your house, it helps mold, dust mites, and fungi grow faster. You and your family members breathe all that in.
A vast majority of people with respiratory infections (everything from common cold to pneumonia) doesn’t know that their problem could be related to mold exposure. Often their doctors aren’t aware of that either, so they never get the right treatment. That’s true even though about 25% of US homes have mold (and most people never realize it).
4. Bring in fresh air (but not too much), so you get more things done and don’t feel tired
Your air conditioner has to bring in new air from outside. If it doesn’t bring in enough of it (or if it doesn’t replace all the air in your home), you’re likely to notice it by feeling tired.
So, if you feel tired at home—and not just after an especially hard day at work—odds are you’re not breathing fresh air.
Lack of fresh air also significantly decreases productivity and your ability to think clearly and quickly. According to studies, the cost of improving air quality in offices is at most 1-10% of the value of the increased productivity (and that’s true even if the air quality would’ve been good to begin with).
So, if you want to get more things done at home, getting more fresh air in can be one of the easiest and most effective things you can do.
But if your A/C system replaces the indoor air too quickly, it creates other issues:
- It forces the A/C to work harder to keep the temperature right.
- It makes controlling humidity more difficult—or impossible.
- It lets more pollution in (which is especially bad in Atlanta).
- It lets more pollen and other allergens in.
- It (usually) means the A/C is spending unnecessarily much energy, which shows up in your utility bills (this is partly why a well-planned A/C system might save you hundreds or even thousands of dollars in just smaller utility bills).
When your A/C system is designed correctly, it brings in just the right amount of outside air to keep indoor air fresh. But it also cleans it on the way in, so you don’t breathe in pollution and allergens.
5. Clean the air to protect your family’s health
Unclean indoor air leads (or at least contributes) to very common and serious health issues. The most severe issues are asthma, allergies, and toxin-induced problems.
If you don’t have asthma, it might be difficult to imagine what it’s really like.
Imagine someone heavy sitting on your chest. You’d feel uncomfortable immediately, and your mind would likely start panicking in a few seconds. If it was an asthma attack, it could last minutes. And that would be a “mild episode.” An asthma attack can last hours or even days.
You might be surprised by how common asthma is. For example, 12% of children in Georgia have asthma (even more in Atlanta), which leads to ~3,000 hospital visits per year. And every day, 10 Americans die from asthma attacks.
Good air conditioning (with the right kind of cleaning system) can reduce the amount of asthma triggers in the air by a huge amount. It won’t cure asthma. But it can make life—and breathing—easy. And it can help avoid triggering asthma in the first place, so your family members might never need to experience it.
Dust mites are incredibly small (about 20% of the thickness of your hair). But there are huge numbers of them (3,000-15,000 in an ounce of dust). And because they’re everywhere, they cause a lot of allergic reactions.
People often think that a clean house doesn’t have dust mites. That’s not true at all. Vacuuming and other typical cleaning won’t get rid of dust mites.
But a good air conditioning system can filter the air and remove the dust mites that are floating in the air. And more importantly, the system can keep the humidity level right, so dust mites have a hard time surviving.
Pet allergy is one of the most common allergies. And it’s perhaps the most heartbreaking because it so often means letting go of a dog or cat who was a loved family member. At worst, children who get allergic feel responsible for the pet’s disappearance and blame themselves for it.
A severe pet allergy can rarely be solved with air conditioning. But when the A/C system cleans the air properly, so much of the allergy-causing proteins (it’s not the fur or skin people are allergic to) can be filtered out that the pet can stay home in many cases.
Pollen is different than dust mite and pet allergies because it doesn’t come from inside the house. Pollen comes in from outside through open windows, doors, and (poor) air conditioning.
If your A/C system works as it should, you can keep the windows closed, and the system cleans the air it lets in. You might still want to avoid going out, but at least you’re comfortable at home.
No need to wake up in the middle of the night because of pollen and suffer for hours while waiting for the medicine to kick in.
Mold is often thought of as an allergy—and it can be that. But allergic reactions are rarely as severe as many of the other issues mold can create.
According to some expert estimates, about 25% of US homes have mold. And most people don’t even think about the possibility that their health issues might be caused by mold in their home (and often neither do doctors).
Some mycotoxins (the toxins molds produce) are far more toxic than even heavy metals. They also affect more parts of your body because they can fool your immune system—and at the same time, they suppress the immune system to make their spreading even easier.
Here are some of the common mold-related health issues people struggle with:
- Lung issues: Mold causes countless lung issues ranging from manageable to deadly. And those problems can travel elsewhere in your body, too. For example, lung infections can spread to other organs.
- Memory loss: Mold can create problems in your brain (especially when the exposure goes on for years). Memory issues are just one way those can show up.
- Concentration issues: Just like memory loss, trouble concentrating can be caused by mold affecting the brain. Children are especially vulnerable to mold and all kinds of brain damage because their brains are still developing.
- Depression: Mold can cause depression. Interestingly, one widely published US study about this (from Brown University) was designed to disprove the idea that there would be a connection between mold and depression. Needless to say, they “failed” at their original goal.
- Cancer: Mold can cause cancer. A specific mold toxin (aflatoxin mycotoxin) is actually one of the most powerful known carcinogens (cancer creating substance).
- Heart issues: Mold can also create heart problems. When the toxins from mold find their way into your blood, the problems quickly spread to your heart.
- Liver issues: Some mycotoxins from mold can even cause acute, often fatal, liver injury.
Damage to the central nervous system: Some mold toxins are neurotoxins and directly attack the central nervous system. This might sound rare, but about 70% of people with confirmed toxigenic mold exposure show significant neurotoxicity.
- Immune system damage: Mold sometimes attacks your immune system. It can even destroy it completely down to your bone marrow, which often leads to a painful death or at least a long hospitalization.
- Sudden Infant Death Syndrome (SIDS): According to the American Academy of Pediatrics, some SIDSs may be caused by mold. There are also many cases of infants dying verifiably due to mold exposure.
There are still countless other health issues directly linked to mold. Here are just a few: learning difficulties, gastrointestinal disturbances and GERD, fibromyalgia, multiple sclerosis, and thyroid regulation problems.
A well-planned air conditioning system makes it much less likely that mold can grow in your home by keeping the temperature and humidity correct. And it moves more of the toxics out and filters them from the air, so your family breathes less of them in.
Even a good A/C system won’t fix a serious mold issue, but it’s needed for keeping your home mold-free.
Many people have never even heard of Radon. But it’s the second leading cause of lung cancer in US and causes ~21,000 deaths per year. Health officials have recommended radon testing for every house in US for decades because of the significant and very common health effects.
Radon is a natural, radioactive, colorless, and odorless gas. And the Atlanta area has some of the highest levels of radon in the country.
Technically, air conditioning (or air filtration) systems can’t catch radon (the particles are too small even for the best system). But a well-planned A/C system can move a significant amount of radon out of the house, which makes the indoor air safer.
Lead is extremely toxic. Even tiny amounts of it can be enough to create incredibly severe health issues.
And the worst part is that it’s all around the country in our homes. Even though we’ve known that lead is dangerous for a century, it was used commonly in US until 1970s (thanks to lead industry lobbying).
Millions of homes still have lead paint, which causes severe issues—especially in children who are exposed to the dust (for example, lower IQs and concentration issues).
No air conditioning system can replace proper repair work. But keeping humidity levels ideal (less flaking paint) and replacing the indoor air at the right pace (more lead dust moves out) can still help.
Pollution can contribute to problems in your lungs, heart, liver, brain, and other parts of your body.
The Atlanta area is among the most polluted in the country, so we’re even more affected than most people. And perhaps surprisingly, pollution levels are usually much higher indoors than outside. That’s because the air doesn’t get replaced as it should.
A well-designed air conditioning system can keep the air clean of just about all pollution by circulating the air all around the house and cleaning it at the same time.
To say that I am impressed with the system is an understatement! After the first week, I noticed the old house smell was starting to go away (house was built in early 60s, dirt crawlspace). Couple weeks later, noticed that all the pet hair and dust bunnies that would accumulate between sweeping and vacuuming were cut by more than half. Finally, the thing that really convinced me that I had a great set up was the fact that my allergies were getting better. I can breath out of both nostrils now, LOL. THANKS SOUTHAIR!!!
– Steve Anthony
6. NOT be a safety hazard
40,000+ hospital visits, 7,000+ fires, and dozens of deaths per year in US involve air conditioning. And those numbers don’t include indirect involvement (asthma, allergens, and toxins).
All electrical equipment can fail and cause danger. But old, often poorly installed, A/C systems create much more trouble than what’s reasonable.
Partly it’s because your A/C system runs all the time and it uses a lot of electricity (especially if it’s older). Moving pieces and heat don’t make A/Cs any safer either.
Professional maintenance and upgrading the system if it’s older remove the hazard almost completely.
7. Save you money—likely hundreds or thousands of dollars
“Normal” (and low-efficiency) air conditioning systems are very expensive to run. Older systems are even more costly.
A high-efficiency system (like the ones our customers tend to prefer) often cut hundreds or even thousands of dollars off their utility bills. In some cases, the savings just about end up matching the price of the new system.
But unreasonably big utility bills aren’t the only reason older A/Cs are expensive to use. The old systems’ maintenance costs are often around $500 per year (or more as the system gets older).
Even systems that haven’t needed significant maintenance before can suddenly get extremely expensive. Many of our customers decide to get a new system after they’ve already spent hundreds or even thousands of dollars to keep an old system alive with repairs.
Another part of your air conditioning and heating system, which people often forget, are the air vents. If they aren’t the right size, or they’re otherwise faulty, they make the whole system much less efficient. And that increases costs significantly.
But the final part is the heat efficiency of your house itself. It can make a drastic difference in how much you pay for heating.
Usually improving insulation isn’t reasonable because it’s incredible expensive and inefficient. But there’s a very low-cost option that might reduce your utility costs by 40%.
Fast foam insulation
Normal insulation methods have several problems:
- It takes several days (or even a couple of weeks) to do the insulation.
- During the insulation process, the indoor walls are torn off and there’s dust, dirt, and often even hazardous materials inside.
- The insulation process is very expensive (often thousands of dollars).
- Cellulose and blown-in fiberglass insulations get stuck to pipes and all other structural obstructions, so they often only get to a small portion of the wall cavities in the first place.
- Cellulose and blown-in fiberglass insulations get clumped up over time, so the insulation gets worse and worse.
- Almost none of the normal insulation methods do anything about small holes in the walls (often around windows, doors, pipes, electrical sockets, etc.) that might create the most costly and annoying drafts.
- The insulation materials often allow mold growth.
- The insulation materials aren’t always fire safe.
- The insulation materials are non-biodegradable, which makes them extremely unecological.
Top 5 benefits of RetroFoam insulation (NOT the toxic, slowly applied polyurethane foam):
- It improves insulation so much that it often cuts away even 40% of your utility costs on its own. And it’s cheap. So, it pays for itself manyfold and also increases house value.
- It removes draft, no matter how windy it is outside.
- It improves sound insulation on average by 41dB, which means the sounds coming from outside sound more than 90% quieter. It can also be used for interior walls for better sound insulation.
- It can be used in almost all existing walls.
- It only takes us a day to insulate a house—and we do it from outside, so there’s no mess or hazard indoors.
RetroFoam insulation method has several other benefits, as well:
- It fills wall cavities practically 100%.
- It doesn’t settle or clump up over time, so the insulation works perfectly even after decades.
- It doesn’t get stuck to structural obstructions like pipes, so it really fills the wall cavities completely.
- It even fills all the tiny cracks that create draft and increase heating and cooling costs significantly.
- It doesn’t allow mold growth.
- It’s fire safe.
- It’s completely biodegradable, so when you renovate, it’s easy to get rid of.
- It’s easy to cut during renovations (to make space for new pipes etc.).
- It doesn’t include any hazardous materials.
- It’s hypoallergenic.
- It can even be used in walls that already have other insulation (for example, fiberglass batting). This way it also makes sure the fiberglass doesn’t “leak” into your indoor air.
8. Increase your house value
Imagine. You’re looking to buy a house for your family, and you’re driving to one you’re interested in.
It’s a nice summer day, and when you get there, the house looks great from the outside.
But the first thing you notice when you open the door is a wave of heat and humidity. The air also smells stale. And soon enough, you hear a noise coming from the air conditioner.
After a few minutes, you’re sweating and the noise has gotten impossible to neglect.
What do you think of the house?
What are the odds of you liking the house when the visit is shadowed by uncomfortable heat and noise?
If you somehow love the house otherwise, maybe you offer to buy it at a lower price to compensate for the need for a new A/C. But it’s unlikely.
If a house doesn’t feel comfortable right away, we’re unlikely to feel good about it. It has to feel homey for us to see it in a good light.
When something as essential as the temperature isn’t just right, we can’t get that comfortable feeling. If the temperature is just a little off, we might not be aware of how uncomfortable we feel before we’re sweating or shivering.
So, even though it’s rare that a good air conditioning system would directly increase the price of a house by several thousand dollars, it can make even more of a difference indirectly. The effect comes from how much easier it is to get people to like the house. When they feel the house is comfortable, they’re willing to pay much more for it.
And the higher the utility costs, the less people are willing to pay for the house. That’s another way a good A/C system can indirectly increase the price people are happy to pay for your house.
9. Work reliably month after month, year after year
If your A/C is older, you might justifiably be thinking, “When will it stop working? Hopefully not in the middle of a hot/cold night. And how much will it cost to fix it then?”
There’s no good reason to worry about that. Especially if the system isn’t even currently really keeping you comfortable, just waiting for it to break completely is not a good tradeoff.
The high-efficiency systems we install come with a 10-year warranty (and an automatic maintenance plan). And in our experience they practically never break in that time, so you don’t need to worry about frustrating surprise problems.
10. Make your house the place friends want to visit and the neighborhood standard
Odds are you have friends you like to visit. If so, it’s very unlikely that their home wouldn’t be comfortable to be in.
No matter how much you like them, you probably wouldn’t visit them very often if their house was too hot or cold—let alone if there was a suspicious smell coming from the A/C.
Sure, even the best air conditioning and heating system won’t cover for the lack of good company. But that good company tends to gravitate to a home that’s comfortable to be in. And the right temperature is a huge part of that.
So, if you’d like your friends to enjoy coming over, making sure your home is comfortable is a good start.
And a great A/C system is even a pretty good conversation starter with your neighbors, too.
If your A/C is noisy or smelly, it’s already broken
Noise and smells are yet more things people sometimes just put up with. But they mean the system is already broken.
Noise usually means there’s a mechanical issue that will at best make the system shut down—and at worst can lead to fires and other much more serious problems.
Smell, on the other hand, usually means the cooling liquid is leaking—or there’s some other similar issue that will get worse and worse until the system stops working completely. Note that keeping the system on when all the liquids aren’t at the right levels can lead to the whole system breaking down.
We recently moved to this area and purchased a home with a 20-year-old air conditioning and heating system with a number of age related problems. A neighbor recommended that we contact South Air as they had recently replaced their system and treated them fairly. We met with the service representative who thoroughly tested our system and spent time showing me how the system worked in detail. He laid out the options of either repairing or replacing the system, without any pressure. We asked for and received a written estimate for the replacement of our system. The price quoted was very reasonable to us, so we asked them to install the new system. The installation went very smoothly and was efficiently completed very quickly. We are most pleased with the professionalism and integrity of the entire staff from the receptionists to the service representatives and the installers. They kept their word in every respect. After the transaction was completed, they even scheduled a time to stop by and see if we were happy.
– Leland Wooten
How the planning and installing process works?
- Call us (678-721-6992 any day 7:30am-7pm). Ask us any questions you have.
- We’ll come to your home to do the necessary “load calculations” to make sure we choose the right size system (not too big, which is what many people pay for because no one else in the industry does proper load calculations).
- We’ll go through all the things you want and figure out what would be the best system for you.
- You choose from a few options we planned based on the calculations and your requests.
- We’ll schedule the installing for the next day—or the next week. You can choose whatever day is best for you.
- Our installers (usually two of us) come to you at the time we’ve agreed and go through everything with the person who planned the system.
- We then install the new system in place. This includes sealing the ductwork (so the airflow doesn’t get lost), flushing the refrigerant lines to the manufacturer’s specifications, and other steps that make sure the system works right for a very long time.
- Once the system has been running for 15 minutes, we adjust the refrigerant and perform tests to make sure the system is working correctly. We also check the airflow in every room to make sure they all warm up and cool down correctly.
- We clean up everything, which includes vacuuming the floors, so you don’t need to spend time cleaning up after us.
- The person who originally planned the system goes through the system again with you to make sure everything is as you wanted. They will also contact you the next day and a week later to make sure everything is working just right—it’s also another chance for you to ask any questions you might have.
All throughout the process, you can ask any one of us any questions you have—and we’ll do our best to answer clearly. You don’t have to wait for the person who plans the system to come back to get answers, but of course, you can call them directly, too.
A few things we do differently that our customers thank us for
The air conditioning and heating systems we plan and install do everything they should.
- Keep the right temperature automatically
- Keep the temperature even in every room
- Control the humidity for comfort and to avoid hidden mold growth
- Bring in fresh air (but not too much), so you get more things done and don’t feel tired
- Clean the air to protect your family’s health
- NOT be a safety hazard
- Save you money—likely hundreds or thousands of dollars
- Increase your house value
- Work reliably month after month, year after year
- Make your house the place friends want to visit and the neighborhood standard
A few more things we get thanked for:
- We plan the entire system—not just a part of it. When we plan and install the whole system, there’s nothing you’d need to worry about a little later. We check every aspect of the system (not just one part of it).
- We’re fast and on time. Sure, due to the nature of our work, we can’t promise we’re precise to a minute (although, when we come to install a system, we’re almost never off by more than a couple of minutes). You’ll be hard pressed to find more punctual people.
- We answer all your questions—with real answers. Maybe you want to understand better how or why the system we plan works the way it does. Or maybe you have questions about maintenance. We’ll answer all the questions you have.
- We’re courteous. Sometimes it seems like people in many service professions forget even the basic manners they should’ve learned at home. We only hire courteous people—and in our weekly training schedule “great service experience” comes up more often just about any other topic.
- We don’t park on your lawn. This really shouldn’t be unusual, but based on what many of our customers tell us, it seems that many service people think the customer’s lawn is a parking area.
- We wear shoe covers when we come in. One of the usual reasons your house is likely very dirty after any repair/maintenance work is all the dirt people bring in with their shoes. Shoe covers seem like an obvious solution.
- We put on floor covers before removing any equipment to protect your floors. No matter how careful we are, some dirty screws can drop. So, rather keep the floors covered just in case.
- We don’t leave old equipment lying around on your lawn or driveway. We put the old things into our van, so they aren’t on the way as eyesores for the whole day.
- We check all the equipment before bringing it to you. Although rare, new equipment sometimes has blemishes or scratches. If there are any, we just get a replacement before you ever see the equipment (and no, it won’t affect the schedule, of course).
- We clean up, so your home is cleaner than when we got there. We even wash the area we worked at if needed and check that there’s no sign of us being there—aside from a “picture perfect” A/C system.
Unexpectedly this summer, my air conditioning stopped working. Words cannot describe how miserable it was in my house. After getting 3 separate estimates for a new unit, it was discouraging to realize this was going to be a very expensive repair. That was until I remembered my friends at South Air. With one phone call, I was able to arrange service and a payment arrangement. The men who came out to replace my unit were kind, clean, knowledgeable and completely professional. They even took special care to make sure my puppy didn’t run out of the backdoor while they worked. I am extremely thankful for South Air and the phenomenal job they did.
– Kam Clark
Highest quality standards in the industry
There are countless work methods in our industry that are commonly referred to as “shortcuts.”
For example, using tape to keep a cable in place is quick—but it won’t hold for long. Those kinds of shortcuts are used all the time because they work fine for a while. And if (and when) they fail, the issues don’t affect the original installers (they might even get repeat business due to those issues).
We don’t use shortcuts. The little bit of extra work is well worth it in our opinion. It’s what makes the system serve you perfectly for years.
Our work methods match or exceed all industry standards. And we keep training our installers weekly to improve our quality even further.
That’s why we can guarantee quality.
Bought a new system from South Air and am very pleased. Everyone is very professional and helpful. The installation crew worked very hard to get my system up and running in one day and it was a lot of work. The post installation review with the techs was good. They had to come back out a few days later, on their own, to fine tune it to their satisfaction. Could have left it as is but their customer service is first rate. I got very good value for the money in my opinion. Unit works great and is much quieter than my old system. Much higher efficiency also. I am a mechanical engineer and I worked in the AC industry so my expectations are very high. South Air met them.
– Jack H.
The longest, most extensive warranties and guarantees in the Atlanta area
LIFETIME service quality guarantee
If we make a mistake, we make it right. Always. It’s that simple.
2-year 100% satisfaction guarantee
If you aren’t happy, we aren’t done. Just let us know what isn’t to your liking, and we fix it. Even if it means we have to reinstall everything—or refund your whole payment—you get it.
5-year craftsmanship warranty
If your system doesn’t work just right or doesn’t look “magazine perfect” after we’re done with it, we’ll fix it free—or you get your money back.
10-year equipment warranty
The air conditioning and heating systems we install are the highest quality in the world. And we guarantee that they live up to the expectations.
Get an air conditioning and heating system that
does what it’s supposed to do
…like save your life and fund a family vacation
Call us now, and your home could be more comfortable and cleaner and your utility bills could be lower starting tomorrow.
Call (678)-721-6992 now to ask any questions you have and to schedule a time for us to come plan a new A/C system for your home. No obligations, no pressure. If the plan doesn’t feel right to you, no problem.
Call Now 678.721.6992
What people tell their friends and neighbors…
I’ve been your service/maintenance customer for over 10 years. During that time, we’ve been extremely pleased with your service. As our old “builders” grade HVAC system was nearing the end of it’s service life, Shane suggested a new, modern, and energy efficient Trane HVAC system. The installers were extremely professional, efficient and respectful of our property and time. Shane is an exceptional professional and knowledgeable technician. His suggestions kept our old system running well far beyond its expected service life. He and the installers far exceed superior customer service, attention to detail, and go “above and beyond” to help me (disabled veteran) with other things around our HVAC system. We greatly appreciate your great service and will be your customer for life. I’ll continue to refer South Air to friends and neighbors.
– Robert S.
Colby was the person who provided a quote. Colby was professional and friendly. It was Colby’s mannerism and professionalism that made me decide to go with South Air. I had received other quotes and I am glad I contacted South Air. He was pleasant to talk to on the phone and even more so in person. He listened to my concerns and answered all of my questions and I had a few of them. Joe Cowart was the Technician and he was just as professional and friendly as Colby. There is no doubt that South Air will be our provider going forward and I will continue to refer South Air to my friends and family.
– Audra Price
Shane is always patient, quiet, and thorough. I ask a lot of questions and he goes above and beyond to make sure I get answers. Lisa is always friendly too. I feel like I’ve known her all my life, even though we’ve never met. I think it was Ben who sold me my new system. I’ve seen him on the property since and he always makes a point to stop and ask how it’s working. I expect a lot from any company I hire and I’m willing to go through several to find the right one. I’m pleased to have found the “right one” to handle all my heating and cooling needs and would highly recommend South Air to anyone who asks.
– Kathy Murphy
I live in a 3 story tall house and it only has one heating and air conditioning system. The worst part about it is that the thermostat is on the main level and the bedrooms are upstairs. So of course the bedrooms are way too hot in the summer time to be able to sleep comfortably at night. Knowing that my system is 13 years old I talked to a friend of mine and decided to call South Air to come out and see if there was anything they could do. Dylan came out and looked over the current system and the situation with the hot bedrooms. He made a recommendation of zoning it and promised increased comfort in all rooms of the home. The guys that performed the work were great and on time. I am very satisfied with the job they did. I can now sleep comfortably upstairs and the $100 a month electrical savings from the new system being a high efficient 17 seer is also a big deal.
– Ken Smith
It was an absolute pleasure working with the South Air team! Colby has provided tune-ups and service to our HVAC units for the past couple of years and he is always so professional! He was able to provide us with options to address a couple of issues we were having with our systems! After his thorough explanation, we decided to replace both units in our home. Shane came out to discuss what our options were and provided some great information to review. Within a week, Joe and his crew were installing the new units! The experience has been fabulous with South Air!
– Sandra Powell
I have been a customer of South Air for the last two years during which time they have provided exceptional service. Always professional, punctual, and very friendly. I recently had both of my HVAC units replaced. Given this is a significant financial investment, you can imagine I had several questions throughout the process – all of which were thoroughly addressed. From the ease of scheduling to completion of service, I have been nothing less than impressed. I highly recommend them without any reservations.
– P. Jones
What’s your services area?
We work in the greater Atlanta area and the surrounding communities, including: Acworth, Adairsville, Canton, Cartersville, Euharlee, Kennesaw, Marietta, Powder Springs, Rockmart, Roswell, Rydal, Sandy Springs, Taylorsville, Towne Lake, Vinings, White, Woodstock
My A/C is broken. How quickly can you install a new system?
Most of the time, if you call in the morning, we’ll get to you the same day. And if it fits your schedule, we can usually get the entire new system in place within a day of the planning visit.
How does your 100% satisfaction guarantee work?
If you aren’t happy with our work (and you have two years to decide if you are happy), we come and fix whatever isn’t right.
Even if we need to reinstall a system or do other work like that, you get it free.
And if we can’t make things right, we buy back the system and refund your whole payment.
How much can I save in utility bills with a new A/C system?
It depends on your current system. But if it’s even a little older or just not a high-efficiency system, you can most likely save hundreds or thousands of dollars. The foam insulation we do can also save even 40% of your utility costs, so it pays itself back manyfold.
Are you on time? Really?
Yes. We actually come to you at the time we promise to be there. We can be even more punctual than usual when coming to plan and install a new system.
Does poor air quality really cause health issues?
Yes, it does.
For example, a common toxin called “radon” is the second leading cause of lung cancer in USA according to the National Cancer Institute. Atlanta area has one of the highest levels of radon in USA.
But there are countless much more common health issues. For example, common colds, nausea, headaches, and tiredness are often linked to poor air quality.
In the Atlanta area especially—due to some of the poorest air quality in the country—poor indoor air quality makes a huge difference to your own and your family’s health. It even lowers the IQ and chances of school success of the babies that haven’t even born, yet.
Do you offer financing?
Yes. You can get the financing you need through us from Wells Fargo. We’re happy to help you with any questions you might have.
Get an air conditioning and heating system that
does what it’s supposed to do
…like save your life and fund a family vacation
Call us now, and your home could be more comfortable and cleaner and your utility bills could be lower starting tomorrow.
Call (678)-721-6992 now to ask any questions you have and to schedule a time for us to come plan a new A/C system for your home. No obligationa, no pressure. If the plan doesn’t feel right to you, no problem.
Call Now 678.721.6992
We no longer bother to look for anyone else to take care of our HVAC needs. As far as we are concerned, we are South Air customers for life!
– John Requarth